乌鲁斯人Titovic，塞尔维亚贝尔格莱德的产品经理
乌鲁斯人 is 可用 租用
雇佣 乌鲁斯人

乌鲁斯人Titovic

验证专家  in 产品管理

产品经理

位置
贝尔格莱德,塞尔维亚
至今成员总数
2019年1月18日

乌鲁斯人 has 10+ years of experience managing digital products and services for software 发展 companies and mobile operators. 他从事过产品管理的各个方面, 包括进行研究, 发现客户需求, 定义范围, 优先级, 构建业务模型和业务案例, 向利益相关者报告, 管理发展, QA, 用户体验/ UI, 销售, 市场营销, 客户服务团队.

文档应用产品管理产品需求文件(PRD)产品管理产品开发经理移动最小可行产品(MVP)项目管理技术项目管理敏捷项目管理敏捷产品管理货币化云SaaS看板市场策略和研究产品管理时尚产品管理产品咨询数字业务分析

项目的亮点

客户参与平台
Led a team of 50+ people during 18+ months of software 发展 resulting in a successful launch with the first client.
虚拟MVNO
Launched the first Serbian MVNO as a lead product manager from the MNO side.
免费的网络
Built mobile internet packages for the world's most popular social networks and launched the service to 2+ million users.

专业知识

敏捷产品管理待办事项列表管理商业模式客户体验客户支持产品开发产品研究用户的旅行

工作经验

产品经理

2019 - 2024
你好超级
  • Boosted operational efficiency by improving our internal processes and introducing automation where needed.
  • Improved the customer experience by understanding the needs of all different users of our product.
  • Acquired a deep-level understanding of the product to the level where ideas for gross margin improvement can be found.
  • Worked continuously with 发展, QA, and 设计 teams to ensure everything was on track.
  • 管理来自市场的内部利益相关者, 客户服务, 销售, 金融, 技术, 和更多的.
  • Created training materials for 客户服务 teams and performed tutorials.

高级产品经理

2016 - 2019
卡内基技术
  • Conducted market research and developed an analysis focusing on generating new revenue products and services.
  • 监督所有与业务相关的项目.
  • Trained 销售people to enhance product knowledge and create unique selling points.
  • Held product 销售 demos and presentations and managed client relationships.
  • Worked on business case 发展 and project profitability.
  • Cooperated with 发展, QA, UI/UX, 市场营销, and 销售 teams to deliver the product to market.

数字产品经理

2012 - 2016
A1: Srbija doo
  • Managed the products and services in mobile applications, multimedia, digital, and online services.
  • Led both local and international projects to implement new products and services or improve existing ones.
  • 寻求新产品开发的可能性, 专注于创造新的收入来源, 客户收购, 防止搅拌.
  • Created business proposals for new product possibilities and partnerships.
  • 为项目管道实现优先级.
  • Analyzed the market and its trends, leading the 发展 of the segment strategy.
  • Built a point-of-sale system and all other product-related materials (user interface, 定价, 金融, 市场营销, 技术, 法律, 和监管).
  • Worked with engineering teams to deliver quickly time-to-market products and optimal resources.
  • Prepared materials and organized training demos for the 客户服务 sector that had 200+ people.

客户参与平台

http://octopusspace.com/

Led a team of 50+ people during 18+ months of software 发展 resulting in a successful launch with the first client.

Octopus is an engagement platform that allows clients to open new revenue streams, 提高忠诚度, and provide additional customer care using powerful Octopus features.

一些主要功能包括优惠券和忠诚系统, P2P消息, 聊天机器人, 奖励广告活动, 合作伙伴利益管理, 实时近距离定位, 帮助台, 和更多的.

可在Android、iOS和网络上使用.

虚拟MVNO

http://www.globaltel.rs/

Launched the first Serbian MVNO as a lead product manager from the MNO side.

我作为产品经理从MNO方面领导了这个项目.

I managed all of the business- and telco-related aspects for a project involving the launch of the first Serbian MVNO with a partner company. I also implemented virtual SIM services that worked with Android and iOS mobile applications.

获奖项目

成功推出1个获奖项目.500万用户，其中30%是活跃玩家.

I organized and managed all of the aspects of the launch of prize-winning programs (algorithm, 营销传播, 监管, 技术实现, 销售分, 客户服务, 和更多).

免费的网络

Built mobile internet packages for the world's most popular social networks and launched the service to 2+ million users.

I partnered with the world's biggest social networks such as Facebook, 推特, 推出, and WhatsApp to launch free internet access (zero-rated services) for their applications.

I managed all of the product-related aspects from 营销传播, buzz代, 销售材料, 客户服务培训, 业务案例计算, 技术实现, 和更多的.

视频点播

Launched a VOD service bundled with tariff plans to 1+ million customers.

I launched a video-on-demand service with popular local and foreign TV shows and movies.

I also mplemented different 定价 models: aVOD, tVOD, and sVOD. 我将该产品与1美元的后付费资费计划捆绑在一起.500万订户.

可在Android, iOS和web上使用.

高级语音服务

Led the launch and 发展 of premium voice capabilities in MNO.

I enabled third-party providers to use the MNO infrastructure in order to offer premium voice services with special 定价 for 2+ million users.

I set the 定价 and process for third-party providers so that they can offer premium voice services. I also trained 客户服务 teams and 销售 to manage customer feedback. 最后，我还实现了R&A、欺诈和监管流程.

市场

领导产品, 设计, 发展, and QA for a content delivery platform launch which has been used by 2 million users.

I launched a mobile and web content delivery platform for 2 million users.

平台功能:
• Content creators and content providers can upload and manage their content
•生成报告和分析
•用户可以浏览、搜索和购买数字内容

家居维修订阅服务

http://hellosuper.com

Introduced a variety of features that significantly improved operational efficiency and improved the customer experience.

你好超级 is a subscription service that provides care and repair for your home.

作为高级产品经理, I analyzed all business processes to detect bottlenecks and possible improvements. I also successfully automated the complete product lifecycle and introducing significant efficiency on the operations side of the business. 然后，我介绍了改善客户体验的功能, 包括完全重新设计的移动应用程序. In addition, I built product workflows, documentation, training materials/demos, mockups, 和更多的.
2012 - 2014

IT管理硕士学位

University of Belgrade, Faculty of Organizational Sciences   - 贝尔格莱德,塞尔维亚

2008 - 2012

信息系统与技术学士学位

University of Belgrade, Faculty of Organizational Sciences   - 贝尔格莱德,塞尔维亚

有效的合作

如何使用Toptal

Toptal matches you directly with global industry experts from our network in hours—not weeks or months.

1

分享你的需求

Discuss your requirements and refine your scope in a call with a Toptal domain expert.
2

选择你的才能

Get a short list of expertly matched talent within 24 hours to review, interview, and choose from.
3

开始你的无风险人才试验

Work with your chosen talent on a trial basis for up to two weeks. 只有当你决定雇佣他们时才付钱.

对顶尖人才的需求很大.

开始招聘